Frequently Asked Questions

Which shipping provider do you use?

USPS priority mail.

Do you offer international shipping?

Yes, current international shipping costs are around $32.00, Canada $22.5.( with $20 customs value)

What comes in the 1:12 starter kit?

9 individual walls. 2 LED (Light emitting Display) panels 2 ORS (Oxygen Return System) panels 2 OIS (Oxygen Intake System) Panels 2 MCS (Maintenance Control System) panels 1 ACS (Atmospheric control system)

What are they made of?

We only use high quality ABS plastic as you would find in Legos and Gundam model kits from japan. These will last as long as your figures will. .

Any plans to do 1/6th scale?

Yes. but put on hold due to low intrest.

Do the LED panels light up?

Although we were not able to build the Light kit with the launch of the Wave One panels, we have designed the LED panel to be able to take a light kit in the back when we do.

What do you use as a reflective black base?

We use black acrylic sheets from eBay

When will the light kit electronics come available ?

we are looking to have these in Q3 2018

Do these have a warranty?

If for any reason you are not 100% satisfied with your purchase, please let us know.

what is the return policy?

If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened or defective items within 90-days from the receipt of your shipment for a prompt refund or replacement. Policy details subject to change without notice. What else do I need to know?

•Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either the original or a copy).

•Your form of payment will be credited for the price of the items and any taxes. This credit will not include any original shipping and processing charges, unless the products are damaged when you receive them. Your credit will appear AFTER we receive and processes your returned item, as long as the item meets all criteria stated in this return policy.

•Credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for any refund to show up on your statement.

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